The steps of filing an insurance claim for a damage sustained by a commercial roof are very similar to the process of filing a claim for a residential roof – hopefully, your commercial roof could withstand the last storm, but if it has become damaged, here are the steps to follow:
- Document the damage – the first step is damage documentation. You need to hire a Fort Collins commercial roofing inspection contractor to perform the roofing inspection and to document every aspect of the damage with photos, videos and narrative descriptions;
- Filing the claim – after the inspection, the roofer who performed the inspection will give you instructions about how to put together the claims file and how to submit it. This part of the process is quite straightforward and it can be usually done on your insurer’s website or by calling their direct phone number;
- Inspection performed by the insurer’s adjuster – your insurer will soon send their own adjuster to assess the damage, too. It is a good idea to invite your roofer to the damage site to meet the adjuster, that way you can make sure that your interests are represented by an industry professional;
- Approval, refusal and negotiations – if the adjuster approves of your claim, more paperwork will follow, then you will receive the damage compensation. If it is refused or only partially approved, your roofer can help you negotiate more favorable terms and to reach a final settlement.